Protecting public health and ensuring that patients get the best possible care in a crisis situation is a critical mission for the healthcare industry.
To accomplish this, hospitals and healthcare providers must protect their print infrastructure from downtime in the event of pandemics, natural disasters, and other events during which they must remain operating at full capacity.
Printer downtime can interfere with the transfer of essential information related to Electronic Health Records (EHRs), which can, in turn, have a negative effect on patient outcomes. Particularly during a widespread health crisis, fast and accurate communication of laboratory results to clinicians is necessary for effective intervention and care.
Print downtimes[1] can not only affect the reliability of this communication, but they can also disrupt clinical workflows, affect patient care, increase labor costs and the overall cost of care.
Fortunately, the deployment of a strong managed print services (MPS) program can relieve the burden of print downtime, saving time and money and preserving a high level of patient care and satisfaction.
The Benefits of Managed Print Services for the Healthcare Industry
Managed Print Services (MPS) allow healthcare providers the agility, flexibility, and productivity necessary to provide consistent, top-level care to patients in all scenarios.
1. Predictive Maintenance to Reduce — or Eliminate — Downtime
Healthcare professionals understand the importance of preventative care and how it can reduce costs and extend patient life span.
A strong MPS program applies the principle of preventative care to printer fleets with remotely monitored, predictive maintenance that catches — and corrects — issues before they impact productivity.
Using our exclusive PointMan SecureTM program, we manage your entire print environment ensuring that imaging units are repaired before they break to virtually eliminate downtime. Additionally, toners and inks are supplied automatically to ensure no disruptions in service and no time wasted waiting for delivery of necessary supplies.
2. HIPAA-Oriented Protocols for Increased Compliance and Security
Regulatory requirement compliance is essential in the healthcare industry.
The Health Insurance Portability and Accessibility Act (HIPAA) outlines that all printers, copiers, multifunction printers, and fax machines must be secured and maintained according to strict guidelines, and with good reason.
As cybercriminals turn their attention to the healthcare industry, patient health information (PHI) and healthcare service disruption remains at increased risk. To mitigate this risk and stay within HIPAA guidelines, managed print services for healthcare provides an exceptionally secure print environment.
Encrypted software and data, strong authentication protocols, and monitoring and audit capabilities are all included in our PointMan SecureTM program to bring compliance, security, and peace of mind to your healthcare practice.
3. Cost and Time Savings for a Healthier Bottom Line
Even without the burden that health crises such as pandemics or natural disasters place on the system, healthcare providers don’t have time to properly manage the complexities of the print environment.
Additionally, self-management comes with hidden costs, including:
- Older devices that require intense maintenance
- High downtime on legacy systems resulting in productivity loss — and costs
- Older hardware or operating systems that are incompatible with newer technology
- The burden of upkeep on in-house IT personnel
Managed print services for healthcare takes aim at these costs and time constraints by developing a system that reduces the cost of operation and the stress on in-house staff.
Our PointMan SecureTM services can help your practice save up to 30% of total print spend by providing complete maintenance, troubleshooting, and automated supply replenishment services.
Additionally, we help healthcare providers eliminate waste for additional cost savings by:
- Providing supplies addressed to specific printers to eliminate waste and misuse
- Toner that must reach pre-set remaining levels before a new cartridge is sent to avoid reorders when a cartridge is simply removed and shaken.
- Remanufactured ink and toner choices that provide the same — or better — quality than OEM brands at a 20 to 35% cost savings.
Finally, our MPS program gives healthcare providers the option of extending asset life to defer capital expenditures for increased bottom-line health.
Invest in PointManagement Managed Print Services and Keep Your Organization Running Smoothly
We have years of experience delivering on-target, time- and cost-saving managed print services to the healthcare industry.
Our team of experts has in-depth understanding of the challenges and unique requirements of the industry that we can leverage to assess your current print environment and analyze functionality and current cost.
This analysis will assist us in recommending the perfect MPS solution to help you save money, secure your data, minimize downtime and lower the frustration level of your staff, allowing you to focus on your ultimate goal — exceptional patient care.
Ready to see how a PointManagement MPS solution can help you manage your print environment to keep your practice running smoothly? Contact a PointManagement MPS consultant and get an assessment today!